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India Voice AI Show

About the Event
The India Voice AI Show
Where Voice AI Meets BFSI
Bringing Industry Leaders & Innovators Together
Register Now

The India Voice AI Show in Mumbai brings together BFSI leaders, technology experts, and industry professionals to explore how Voice AI is shaping the future of customer experience, collections, trust, and personalization. With engaging panel discussions, networking opportunities, and industry awards, the event creates a platform to exchange ideas, discover real world applications, build valuable connections, and recognise innovation in Voice AI for BFSI.

 

  • Date: 26th November 2026
  • Venue: Holiday Inn, Mumbai

Speakers
Event Speakers
Sushant Kumar
Sushant Kumar
National head- collections and business legal - ICICI Home Finance Company Limited
Suraj Shetty
Suraj Shetty
Head Of Customer Experience, Learning & Development - Kissht
Partha Pratim Patra
Partha Pratim Patra
Head - Customer Experience & Grievance Redressal - Incred Financial Services
Tejas Sankholkar
Tejas Sankholkar
Head Collections - Digital Banking - Unity Bank
Mohammed Nehal
Mohammed Nehal
Head Collection - Hiranandani Financial Service
Ashish Chandekar
Ashish Chandekar
Head - Project and Process- Receivable Management - Bank of Baroda
Datta Chavan
Datta Chavan
Head collection - Reliance Asset Reconstruction

Sponsors

Title Sponsor

Title Sponsor

Title Sponsor

Conversations and Insights
Key Discussion Topics
Voice AI in Collections
Voice AI in Collections

Explore how Voice AI is improving recovery rates, prioritizing calls and managing repayment conversations while balancing automation with human intervention.

Customer Experience & Personalization
Customer Experience & Personalization

Discover how Voice AI is transforming onboarding, servicing and retention through personalized, natural conversations.

Trust, Transparency & Human Interaction
Trust, Transparency & Human Interaction

Examine how financial institutions can build customer trust, ensure transparency and create seamless transitions between AI and human agents.

Multilingual Voice AI
Multilingual Voice AI

Understand how Voice AI can handle Indian languages, dialects and accents to make customer interactions more accessible and effective.

Compliance, Ethics & Responsible AI
Compliance, Ethics & Responsible AI

Discuss regulatory compliance, ethical boundaries, customer privacy and accountability in AI-led conversations, particularly in collections.

Scaling Voice AI & Measuring ROI
Scaling Voice AI & Measuring ROI

Explore the technology, team structures and operational challenges involved in scaling Voice AI, while measuring its impact beyond call volumes and cost savings.

Experience
Why Attend
Our Events?
Exhibiting Opportunities

Exhibiting Opportunities

Showcase your Voice AI solutions to BFSI leaders, technology decision makers, and industry professionals. Demonstrate real world applications, build brand visibility, and connect with businesses exploring Voice AI.

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Networking Opportunities

Networking Opportunities

Connect with senior BFSI leaders and technology decision makers, and solution providers. Exchange ideas, build valuable relationships, and discover new business opportunities through meaningful industry interactions.

02 /03
Award Opportunities

Award Opportunities

Recognise the teams, organisations, and innovations driving Voice AI forward in BFSI. Showcase impactful work, gain industry recognition, and celebrate achievements that are shaping the future of customer experience and business transformation.

03 /03
Who Can Attend?
Head of Collections
Head of Collections
Head of Collections and Recovery
Head of Collections and Recovery
Head of Customer Support
Head of Customer Support
Head of Customer Experience
Head of Customer Experience
Head of Contact Center Operations
Head of Contact Center Operations

Industry-led events, built for meaningful connections

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Core Values
Guided by Principles

Innovation

Innovation drives everything we do. We leverage emerging technologies, challenge conventions, and explore new possibilities to create solutions. Through insight, experimentation, and strategy, we craft transformative experiences that fuel growth, redefine standards, and create meaningful impact—ensuring every project shapes the future with purpose.

Creativity

Creativity is the core of our agency. We transform ideas into compelling experiences that inspire, engage, and resonate. By blending imagination with strategy, we craft innovative solutions that stand out in crowded markets. Every project is an opportunity to explore new perspectives, push boundaries, and deliver work that is both original and impactful, leaving a lasting impression.

Collaboration

At the heart of our work lies collaboration—bringing together diverse talents, perspectives, and expertise to achieve results. We foster open communication, encourage co-creation, and build strong partnerships with clients, ensuring every project reflects shared vision and purpose. By working together, we transform ideas into impactful solutions that drive innovation and lasting value.

Excellence

Excellence drives everything we do. From concept to execution, we pursue the highest standards in design, strategy, and delivery. Every detail matters, every decision is intentional, and every outcome reflects our commitment to quality. By continually refining our skills and processes, we ensure each project not only meets expectations but sets new benchmarks in creativity and performance.

FAQs
Frequently Asked
Questions

The India Voice AI Show brings together BFSI leaders, technology experts, and AI innovators to explore how voice technology is changing customer interactions. The event focuses on real world applications across customer service, onboarding, servicing, collections, support, and personalization, while helping attendees understand emerging solutions, practical use cases, and the future of Voice AI in BFSI.

AGM & Above with at least 5-10 years of experience in Customer support, Customer experience, Contact Center Operations and Collections from:
BFSI, NBFC, Fintech.
Leaders with relevant expertise from the above sectors are heartily invited to join us. You can participate as an award nominee, panel speaker and delegate based on your interest. Please drop us a query mentioning your type of interest in participating. Only if your profile is accepted after internal examination will the team contact you to confirm your participation basis your query received.

Nominating for the India Voice AI Show is an opportunity to showcase your organisation’s work in Voice AI and highlight impactful use cases across BFSI. It allows you to put your achievements forward for industry recognition and demonstrate how your initiatives are improving customer experiences, operations, and business outcomes.

With an extensively experienced research team, our internal committee conducts a thorough research on your designation provided, years of experience, roles and responsibilities, and company background. This research is conducted only with the purpose to streamline the audience attending the event as it is purely a business conference for senior industry decision makers and expert domain professionals.

It is a multi-city road show where we try to host every new edition at a new location. The event is a full day conference featuring interactive sessions such as panel discussions, keynote sessions, awards felicitation, and networking opportunities. The conference also includes activities and contests supported by our event partners.

To participate at the event, please send us your query below mentioning your interest. Basis your query received and post internal evaluation of your profile eligibility, the team shall reach you and drop you a mail specifying the decision made on your participation. Please fill all the details with correct information for the team to reach you.

We regularly share event updates across our official social media channels, especially LinkedIn. You’ll find speaker and sponsor announcements, registration updates, and other event highlights shared in the lead-up to the show. Follow @QuanticBusinessMedia / @QuanticIndia to stay updated.

We share regular updates for each edition across our social media channels, with LinkedIn as our primary platform for event announcements. Follow @QuanticBusinessMediaPvtLtd for speaker and partner announcements, registration updates, and live coverage from the event day.

Attendees get the opportunity to hear from BFSI leaders, technology experts, and Voice AI practitioners, explore real world use cases, and connect with professionals working across the industry. Delegates may also get opportunities to participate in activities and contests supported by our event partners.

Sales Specialists, Consultants, Analysts, and Marketing Professionals.

You can contact us if you want to present your solutions or services to participants from the aforementioned industries, or if you want to book a paid pass. The information will be shared with you via email following your profile review.

Please Note: The paid passes are only available on a first come, first serve basis.

Contact
Join the Event &
Be Part of the Experience
E-mail address
marquis@quanticindia.in
Phone number
+91 7045413407

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Contact
Join the Event & Be Part of the Experience
Date 26th November 2026
Venue Holiday Inn, Mumbai

Please fill your query after checking your profile eligibility below. Post the internal evaluation of your profile and your type of query received, you shall receive a mail on the approval or rejection on your participation. Please note that the decision made by the internal committee shall be final and binding. There will be no provision for appeal, modification, or alteration of decisions made by the internal committee.

    Register for the India Voice AI Show

    Please do not share your query if your presence is dicey or tentative. Once your pass is confirmed, it cannot be cancelled. Any attempt to cancel the pass after confirmation will result in applicable charges. Please do not fill invalid details like incorrect mobile number, wrong company name, or personal Gmail ID. Incorrect details will discard your registration.